Leaders see a plan. Sellers see more admin. Operations see another system. Finance sees a cost with no return date. Each is reading the same change correctly from where they sit, and when those readings never reconcile, the change quietly unwinds.
Where to place the one big bet this year.
The mandate to fix what you already see.
What capability solves, and what must change upstream.
Change that survives contact with a live quarter.
The cost, the return, and honest timing.
Transformation only holds when it works for everyone it touches.
A programme is announced and six different people hear six different things. Leaders see a plan and a board to answer to. Sellers see more admin in an already full week. Operations see another system to run alongside the ones nobody finished implementing. Enablement sees a problem it did not create and will be measured on. Finance sees a cost with no clear return date.
Each of them is reading the same change correctly from where they sit. None of them is being unreasonable. But when those readings never reconcile, the programme does not fail loudly. It quietly stops being mentioned, and eighteen months later the same conversation starts again with a different name on it.
So we work with all of them, from the board to the front line. That means a commercial case finance can defend, an operating design sales operations will own, enablement that survives contact with a live quarter, and managers coached through the first cycles rather than briefed once and left to it.
The people who run the function every day are the ones who decide whether a transformation holds. So they are in it from the start, not at the end.
Multinationals. Federated regions, matrixed reporting, and a plan that has to land in every market.
Scale-ups. Growth has outpaced the structure. What worked at fifty sellers will not work at two hundred.
Private equity backed. A value creation plan that accelerates growth and retruns.
Founder-led businesses. The founder still closes the biggest deals until it becomes the ceiling.
Every transformation is experienced differently depending on where you sit. Here is what the work looks like from each, and what changes when it is done properly.
Chief Revenue & Chief Sales Officers
Most CROs have room for one significant change a year, under a plan that grows and a board that wants certainty. We establish where growth is genuinely capped, what it is worth recovering, and which single move to fund first.
We work across go-to-market strategy, coverage and segmentation, sales operating model design, quota and capacity planning, forecast accuracy, pipeline coverage, and the execution rhythm that holds it together.
You might recognise
Attainment concentrated in a handful of sellers · Forecast accuracy that firms up only in the final fortnight · Pipeline thin where the plan depends on it · Coverage set for a market that has moved on
Sales Operations & Revenue Operations
Sales operations usually has the clearest view of where the function is failing and the least capacity to fix it properly. We bring the structure, the evidence and the executive air cover, then leave your team owning it.
We work across sales process design and stage definition, CRM and system architecture, data quality and governance, territory and account segmentation, quota setting, forecasting methodology and sales analytics.
You might recognise
A documented sales process nobody follows · CRM hygiene that will not survive an AI use case · Reporting that describes the past and predicts nothing · Asked for the number, not consulted on the model
Sales Managers & Sellers
Change designed without the front line rarely survives a live quarter. We spend real time in the field before designing anything, build for the average seller rather than the top three, and coach managers until it holds.
We work across deal qualification and opportunity management, pipeline reviews and inspection cadence, coaching and one-to-one rhythm, forecast discipline, account planning, and the habits that decide a quarter.
You might recognise
Pipeline reviews that are really forecast interrogations · Admin that grows with every new system · Coaching that happens only when there is time · Qualification used to justify deals rather than test them
Sales Enablement
Enablement is handed problems that originate in process, data or the operating model, then measured on whether they improved. We separate what capability can genuinely solve from what has to change upstream, then build for the working week.
We work across onboarding, sales academy build, competency frameworks and certification, methodology adoption, playbooks and plays, content strategy and governance, platforms and manager coaching.
You might recognise
Training delivered and behaviour unchanged · A methodology rolled out and quietly abandoned · Content nobody can find and sellers never use · Managers promoted for selling and never taught to coach
Finance & Commercial Finance
Sales transformation is too often funded on conviction rather than a case. We build the commercial argument in language finance recognises, tied to productivity and cost of sale rather than activity, and stay honest on timing.
We work across sales productivity measurement, cost of sale and efficiency ratios, capacity and headcount modelling, quota and compensation interlock, investment case development, and benefit tracking that proves delivery.
You might recognise
Sales cases built on activity rather than yield · Headcount requests with no capacity model behind them · Benefits claimed but never tracked to the P&L · No agreed measure of seller productivity
Private Equity Operating Partners
You need to know quickly whether a portfolio company can deliver the plan, and what it would take if it cannot. We diagnose fast, show the evidence, and sequence the work so value lands inside the hold period.
We work across commercial diligence support, value creation plan design, go-to-market and coverage assessment, sales leadership capability review, pricing and deal governance, and the operating model changes growth needs.
You might recognise
A growth plan the function was never built to deliver · Revenue concentrated in a few relationships · Leadership strong on selling, untested on scaling · Value levers assumed and never operationalised
We help you find what is really in the way, design and deliver the change, and stay close to advise and coach as it begins to embed. Outcome driven throughout, and built to last well beyond the engagement.
Understand the journey
Diagnose and plan
We establish what is needed to accelerate commercial performance, across execution, infrastructure, capability and behaviour. The opportunity sized, the priorities set, and a plan the business can move on.
Design the future
Design and transform
We help you through the transformation across sales strategy, operating model, people, operations, culture and experience. All the parts that must change, done collaboratively with your team.
Embed the change
Advise and coach
We work alongside senior leaders before, during and after the change, wherever support is needed. Available as a standalone coaching relationship, not only alongside delivery.
The most useful first conversation is a structured score of where your commercial organisation stands, and what to do about it.
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The challenge
An award-winning commercial enablement function had to be designed and built from the ground up, covering plays, academy, content, engagement, and the platform that runs them. The bar was set high. It had to be measurable, evidenced, and connected to revenue outcomes, not a content library.
What was done
· Designed and led the full commercial enablement function as the accountable VP. Owned the operating model and all four Centres of Excellence (Plays and Pipeline Creation, Academy, Content, Engagement).
· Built the three-tier sales play system from Anchor Value Story through Core Value Propositions to Tactical Plays, with bill of materials and activation.
· Built the Pipeline Creation engine. Cadenced prospecting, marketing-sales-product-inside-sales interlock, pipeline coverage as the managed outcome.
· Built the Academy across Foundations (Ready to Sell), Skills by role, and the Leadership Academy with a proprietary hiring framework.
· Architected the content discipline (hero/L1/L2/L3 tiering, governance, decay management).
· Selected and led implementation of the enablement platform. Designed the engagement model (manager rhythms, deal coaching, flagship events) with a single voice across all of it.
Outcome
Internal Innovation Award for the function and approach. Pipeline coverage uplift of 1.7x to 3.2x off a €6.5 million sales kick-off event spanning 1,650 people. Material improvement in onboarding-to-productivity time. Play adoption and content engagement evidenced at function level. A manager layer enabled to coach deals rather than chase forecasts.

The challenge
The corporate sales function needed a new strategy and a partner programme designed to extend reach into segments the direct organisation could not cover economically. The existing partner motion was disconnected from the direct go-to-market, with overlapping accounts, unclear economics, and inconsistent value propositions.
What was done
· Designed the corporate sales strategy. Segmentation, coverage, channel mix.
· Designed and operationalised the partner programme. Tiering, enablement, deal registration, partner business plans, economics.
· Aligned partner and direct motions to remove conflict and create complementary coverage.
· Led the rhythm of business and reporting that gave leadership confidence in partner-sourced and partner-influenced revenue.
Outcome
Coherent partner programme operating in market with clear economics. Partner-sourced and partner-influenced revenue evidenced through structured reporting. Direct and indirect motions complementary rather than competing.

The challenge
Following a major acquisition, two commercial organisations had to be integrated into one without losing the run-rate. Operating models, processes, tools, plays, and ways of working were duplicative, inconsistent, and slowing the combined organisation down. Sellers were navigating two systems and two cultures.
What was done
· Designed the unified commercial operating model post-merger. Segmentation, coverage, organisation design, role architecture, decision rights, governance.
· Designed the unified enablement function using the PACE framework. Single plays system, single Academy, single content discipline, single engagement model.
· Led the lead-to-cash process rationalisation and the supporting architecture decisions.
· Built the rhythm of business and forecast discipline that gave the combined organisation a single source of truth.
· Mobilised the cultural integration alongside the structural one. Recognition, communications, manager activation.
Outcome
Combined commercial organisation operating as one inside the integration window. Orders growth of +2.4 percent representing $6.7 million across more than 2,000 sellers. Sellers operating on a single set of plays, content, and processes across the combined business. Internal Transformation Award.

The challenge
Following a major acquisition, two commercial organisations had to be integrated into one without losing the run-rate. Operating models, processes, tools, plays, and ways of working were duplicative, inconsistent, and slowing the combined organisation down. Sellers were navigating two systems and two cultures.
What was done
· Designed the unified commercial operating model post-merger. Segmentation, coverage, organisation design, role architecture, decision rights, governance.
· Designed the unified enablement function using the PACE framework. Single plays system, single Academy, single content discipline, single engagement model.
· Led the lead-to-cash process rationalisation and the supporting architecture decisions.
· Built the rhythm of business and forecast discipline that gave the combined organisation a single source of truth.
· Mobilised the cultural integration alongside the structural one. Recognition, communications, manager activation.
Outcome
Combined commercial organisation operating as one inside the integration window. Orders growth of +2.4 percent representing $6.7 million across more than 2,000 sellers. Sellers operating on a single set of plays, content, and processes across the combined business. Internal Transformation Award.

The challenge
A multinational B2B business needed to reset enterprise GTM following years of inorganic growth. Coverage was inconsistent across regions, segmentation lacked discipline, the operating model was federated by accident rather than design, and the data architecture beneath the commercial engine had visibility gaps that made forecast and planning untrustworthy.
What was done
· Ran a structured organisational capability assessment across the commercial organisation. The forerunner of the COMPOSE Sales Model Diagnostic™.
· Designed the enterprise GTM strategy and the operating model that supported it. Segmentation, coverage, account tiering, rhythm of business.
· Architected the data and reporting backbone for executive visibility and forecast discipline.
· Led the cross-functional alignment between sales, marketing, product, and finance behind a single plan.
· Mobilised the change across regions, respecting local market nuance while holding a consistent global standard.
Outcome
Revenue scope of £800 million to £1.2 billion across post-merger commercial integration. Material improvement in coverage quality, segmentation discipline, forecast accuracy, and pipeline coverage. Operating model and rhythm of business embedded across all three regions.